Ensuring Stability While Innovating: How Amaris Consulting Supported a Global Hospitality Leader

Balancing seamless operations with digital transformation through a dedicated SCRUM team.

SCRUM

Our client

A global leader in the hospitality industry, our client is renowned for its extensive network of hotels and resorts. Committed to delivering exceptional guest experiences, they continually push the boundaries of innovation while maintaining the high standards that make them a trusted name in the sector.

Challenges faced

As they embarked on developing a new system, the client needed to ensure the stability and performance of their existing platform. With their in-house developers fully engaged in this transition, maintaining daily operations required additional skilled resources.

To address this, they sought external support to keep their platform running smoothly while minimizing disruptions to their ongoing innovation efforts.

Paving the way to success

To bridge the gap, the client partnered with Amaris Consulting, integrating a dedicated SCRUM team to maintain and support the existing platform. This approach allowed their internal teams to focus on innovation without disruption.

We provided a team of backend consultants specializing in Java and Spring Boot, fully embedded into the client’s ecosystem. Working closely with the Product Manager, Scrum Master, and Dev Team Leader, our goal was to maintain platform stability while optimizing collaboration and efficiency.

The project followed a structured three-phase approach, each designed to ensure a seamless transition:

  • Onboarding: A smooth integration into the client’s processes and teams.
  • Transition: Aligning processes and optimizing team collaboration.
  • Nominal: Achieving full operational efficiency and stability.

With a focus on detailed planning, performance tracking, and continuous improvement, our team ensured that each phase met clear objectives and performance benchmarks.

Benefits unlocked

By integrating a dedicated SCRUM team, we helped the client maintain platform stability while accelerating the development of their new business area. This minimized operational disruptions and provided the necessary foundation for a smooth transition.

Our structured project management approach, combined with performance-based invoicing, ensured transparency and measurable outcomes, reinforcing the client’s confidence in the project’s success.

Want to explore how our expertise in SCRUM team integration, platform management, and performance-driven project execution can support your digital transformation? Visit our Managed Services Center of Excellence page to learn more.