Our client
Since 1991, our client has been at the forefront of global sporting event management, specializing in ticketing, accommodation, hospitality, transportation, and IT solutions. Their expertise ensures seamless experiences where every detail matters.
Challenges faced
As part of their ongoing evolution, the company faced the challenge of migrating key applications to new technologies while simultaneously introducing new functionalities to improve efficiency and user experience. This transition required a shift in their technology stack and workflows, making it crucial to have a well-structured strategy in place.
In addition to the technical upgrades, the organization recognized the need to modernize their approach to software development and quality assurance. To manage this change effectively, they sought expert guidance in DevOps, Quality Engineering, and Software Development.
Their Spanish branch, in particular, faced an urgent need for process improvement and technology transformation, making it essential to introduce new methodologies and enhance internal capabilities to sustain long-term success.
Paving the way to success
To overcome these challenges, we implemented functional, regression, and automated testing using tools such as Cypress, a tool for automating browser testing, ensuring that new features were free from errors. We also supported the migration processes by thoroughly validating features and proactively identifying potential risks. To further enhance the transformation, we organized training sessions for the development teams, focusing on Quality Engineering (the practice of ensuring software quality throughout the development lifecycle), DevOps (a set of practices combining software development and IT operations), and the adoption of Domain-Driven Design (DDD), an approach that aligns software design with business goals.
In addition, we provided hands-on coaching and conducted assessments to help the teams successfully embrace these new methodologies. Throughout the entire process, we worked closely with the company’s teams, offering ongoing support and smoothly integrating best practices into their development and QA workflows.
Benefits unlocked
Our approach focused on preventing errors by identifying and addressing issues early, significantly reducing the risk of operational disruptions and future problems. By aligning testing efforts with business requirements, we ensured that the application met its objectives while providing a high-quality user experience. Additionally, the validation of new functionalities ensured smooth performance, resulting in increased customer satisfaction and a more reliable, user-friendly application.
We provided expert training and coaching tailored to their specific needs, with a focus on DevOps and software development, to enhance their teams’ capabilities. Our proactive QA strategy introduced a solid testing framework that prevented errors and supported the successful migration of applications. Through close collaboration, we ensured smooth communication, alignment, and project success.
Discover how our expertise in quality engineering, customized training, and successful track record in supporting complex technology transformations can drive efficiency for your business. Visit our Quality Assurance Center of Excellence to learn more.
