Delivering Innovation: The International Logistics Expert’s Triumph

By reshaping their talent review process, our client, an international logistics leader, achieves a culture of innovation, with Amaris Consulting playing a pivotal role in setting a new benchmark for excellence in global operations.


Our client

Established in 2001, our esteemed client stands as a stalwart leader in the dynamic realm of logistics and transportation. Their unwavering commitment to excellence has positioned them as a front-runner in contract logistics, offering a comprehensive suite of supply chain management services. From the initial receipt of goods to the precise moment of final delivery, the company seamlessly orchestrates each step with precision and dedication.

Challenges faced

Operating on a global scale, our client navigates the complexities of managing over 11 million orders annually across an extensive network of 375 sites. The sheer magnitude of this logistical undertaking necessitates a meticulous approach to ensure seamless operations and, most importantly, client satisfaction.

In the ever-evolving landscape of logistics, stagnation is not an option. Our client recognizes this and, as part of their commitment to excellence, is on a perpetual quest for improvement. This commitment extends beyond the routine and becomes a driving force for innovation, prompting the company to continuously scrutinize and enhance its business operations.

Recognizing that innovation is not confined to technological advancements alone, our client acknowledged the invaluable resource within its own ranks—its employees. By tapping into the collective intelligence and creativity of their workforce, our client aimed to unlock new perspectives and ideas that could reshape and elevate their operations.

In this pursuit, they specifically sought to refine and modernize their talent review process with a clear objective: to identify and nurture talent effectively. This went beyond addressing surface-level challenges; it needed a cultural shift fostering a mindset where innovation became intrinsic to daily operations. Every individual within the organization had to be aligned with the company’s vision and contribute meaningfully to its success.

The client recognized the necessity of a holistic approach that ensured improvements in their business processes and talent management were not isolated efforts but integral components of a broader organizational strategy.

Paving the way to success

In response to the identified challenges, our collaboration with the client began with a comprehensive audit of their current Human Resources Information System (HRIS) and existing business processes. This critical analysis served as the foundation for understanding the intricacies of their operations, allowing us to pinpoint gaps and untapped opportunities for the development of new skills and capabilities.

Being a global leader in logistics and transportation, our client handles a diverse array of goods, ranging from Fast-Moving Consumer Goods (FMCG) to healthcare, fashion, high-tech, and industrial products. To address their specific sectoral needs, we played a pivotal role in developing an optimized reporting system. This system not only streamlined reporting processes but also seamlessly incorporated the unique regulations pertinent to each sector, ensuring compliance and efficiency.

Following the mapping and reporting phase, our client faced the challenge of creating a training plan that could be seamlessly implemented across their diverse sites and activities. Leveraging our expertise, we not only facilitated the development of a streamlined training plan but also guided the client in crafting fresh, innovative training programs. These programs were tailored to address the unique demands of each sector and aimed at upskilling the workforce to meet evolving industry standards.

Recognizing the importance of ensuring a harmonious integration between the talent review and the HRIS, we provided comprehensive user support and training at every step of the implementation process. This not only facilitated a smooth transition but also empowered the client’s teams to make the most of the enhanced talent review system. Our commitment extended beyond the project’s completion, as we ensured that the client was well-equipped to sustain and adapt the improvements in the long run.

Benefits unlocked

Our collaborative efforts culminated in the successful implementation of an adaptive and scalable talent review system. This transformative shift extends its benefits globally, positively impacting employees across various regions. The strategic enhancements introduced have not only met specific challenges but have unlocked a spectrum of benefits, creating a more agile, globally connected, and innovative environment for our client and its workforce.

The optimized reporting system, introduced in the project phase, streamlined processes and ensured compliance with specific sector regulations. This streamlined approach has not only improved operational efficiency but has also elevated the skillset of employees to align seamlessly with industry standards.

Comprehensive user support and training provided empowered our client to master its Human Resources Information System. This not only facilitated a smooth integration with the talent review but also equipped teams to maximize the potential of the enhanced HRIS in daily operations.

The adaptability and scalability of the talent review system have transcended geographical constraints, providing uniformity in talent management. This global reach enables the client to leverage a diverse range of skills and perspectives from different regions, fostering a more inclusive and impactful workforce.

Our collaborative approach in developing the new talent management system has opened doors to new possibilities in the logistics landscape. By fostering a culture of innovation, the client is better positioned to harness the collective creativity and expertise of its workforce. This proactive mindset leads to continuous improvements and a forward-thinking approach in navigating the challenges of the logistics industry.

At Amaris Consulting, our commitment to finding and delivering the right solutions for our clients is unwavering. With a relentless pursuit of excellence, we navigate challenges, unlock strategic benefits, and pave the way for transformative change. To explore more about our HR & digital HR transformation solutions, visit us here. Your success is our priority, and at Amaris Consulting, we thrive on propelling you towards a future of innovation and unparalleled achievement.